Back to Lime Technologies
Search
⌘
K
Welcome
English
Swedish
Lime Go Helpdesk & tutorials ENGLISH
Questions & Answers - FAQ
🚀
Getting Started with Lime Go
⚙️
Configure your Lime Go
📱
Mobile
📥
Data Import
📤
Data Export
🔗
Integrations & API Keys
🔗
Integrations: ERP
Integrations: ERP - FAQ
❓
Is the ERP system or Lime Go the "owner" when it comes to invoices?
❓
How often does Lime Go synchronize invoices?
❓
Is the ERP system or Lime Go the "owner" when it comes to products/items?
❓
Will changes I make to invoices in the ERP system be updated automatically in Lime Go?
❓
Do you sync quotes from the ERP system?
❓
If I add a customer in the ERP system, will they automatically be marked as a customer in Lime Go too?
❓
Can I connect two different Lime Go databases to one and the same ERP system/ERP account?
❓
Can I later edit products or link orders to deals that are already won/lost?
❓
Will I have access to a trial period of the two-way sync?
❓
Can I edit invoices in Lime Go?
❓
Why can't I see invoices in Lime Go?
❓
Can I also sync the information to other systems at the same time?
❓
Will I get a notification in Lime Go when an invoice has been paid?
❓
My order wasn't created in the ERP system — what do I do?
❓
Why don't my orders have VAT in the ERP system?
❓
What is Zapier?
❓
Is the migration from the ERP system to Lime Go included in your pricing?
❓
How do I know when the migration starts, is in progress, and is complete?
❓
How long does the migration take, and how far back in time is data retrieved?
❓
What does customer migration mean?
❓
Can I trust that everything from the ERP system comes along in the migration?
❓
How do I find my customers in Lime Go who have been migrated from the ERP system?
❓
How do I see the status of the migration?
❓
Where do I find the "Tenant ID" to activate the integration with Visma.net?
❓
Which add-ons are required to use Fortnox with ERP Premium in Lime Go?
❓
Do I need any specific add-ons to use Visma eEkonomi with ERP Premium in Lime Go?
❓
Why don't my invoices from the ERP system end up on the deals in Lime Go?
❓
How are price groups from the ERP integration handled when syncing products to Lime Go?
❓
Lime Go and ERP aren't syncing – what do I do?
❓
What is Fortnox?
❓
How do I activate the ERP synchronization?
❓
How does the ERP system synchronization work?
❓
Should I choose invoice or order as the setting in ERP?
❓
What is the difference between Standard and Premium ERP synchronization?
❓
How much does the two-way sync with ERP cost?
❓
Does the value of a won deal in Lime Go change if I change the value of the order in the ERP system?
❓
What date is set for deals transferred from the ERP system to Lime Go?
❓
How are companies matched in the sync?
❓
How are branch companies/group companies matched?
❓
Does the sync support branches that share the same invoicing address?
❓
How can I find companies that haven't been matched correctly in Lime Go?
❓
Can the "ERP ID" field be edited if the sync isn't activated?
❓
Is the "ERP ID" field searchable?
❓
Can we activate the sync if we use an external agency that handles our accounting?
❓
I've entered incorrect information on a deal that's been sent to the ERP system – what do I do?
❓
Does the ERP system work if we use multiple currencies?
❓
Will data disappear or duplicates be created when I switch from one-way to two-way sync?
❓
What happens in the ERP system when I make changes in Lime Go?
❓
What triggers the transfer of customer information from Lime Go to the ERP system?
👤
Users & Billing
👥
Employees & Teams
🔒
Personal Data & GDPR
📌
Other
🏢
Company Data
🔍
Prospecting & Filters
💼
Deals & Pipelines
🔥
Leads & Heat Score
📋
Lists
🏷️
Tags
🔔
Reminders & Meetings
✅
Custom Activities
📧
Email & Calendar
📰
Newsletter
📄
Quotes
📦
Product Library
💱
Currencies
🤖
AI in Go
📊
Insights: Sales Insights
📊
Insights: Sales Dashboard
📊
Insights: Customer Dashboard
📊
Insights: Customer Portfolio
📈
KPIs: Closed Deal Values
🎓
Training
🐛
Report a Bug
💬
Contact Lime Go
Guides
▶️
Video guides
Lime Go Helpdesk & tutorials ENGLISH
/
Questions & Answers - FAQ
/
Integrations: ERP
/
Integrations: ERP - FAQ
Why don't my orders have VAT in the ERP system?
✅
Invoices transferred from Lime Go to Fortnox have 25% VAT per item by default, unless otherwise specified in the
VAT percentage
field. The prices of products in Lime Go are exclusive of VAT.
My order wasn't created in the ERP system — what do I do?
What is Zapier?
Powered by
Notaku
Helpful?
Share