Users & Billing - FAQ
Why is there a new price on my invoice?
I have questions about my invoice, agreement, or licenses.
How do I cancel my Lime Go agreement?
How do I make changes to my Lime Go agreement?
My account is deactivated, how do I reactivate it?
How do I add a new user?
Can I take over a former colleague's work in Lime Go?
What happens if I deactivate a user?
How does renewal and termination of the agreement work?
Can a new user take over the account from a deactivated user?
How do I change my login email?
Why have I been moved to a price plan?
What permissions do Lime Go administrators have?
How do I deactivate a user?
How do I change my password?
Can I add a user at no extra cost?
What price packages are available in Lime Go?
What do I do if a new user hasn't received their login link?
Can the licenses be split between multiple companies?
How do I change permissions for a colleague?
Which features are included in our package?
Where do I find our invoices?