A common reason you're unable to activate the integration is that your organization's IT security settings are blocking third-party integrations.
❔ How do I do it?
Start by checking that Lime Go is approved in your permission management system. We support Outlook/Office 365, Apple Calendar/iCloud, and Google Calendar.
Basic troubleshooting
- Navigate to your company's permission management in Microsoft, typically Azure.
- Add Lime Go to the list of approved third-party integrations.
- Test the integration again.
If your IT environment uses a zero trust policy in Azure/M365
Step 1 – Enable user consent
- Go to the Microsoft Entra admin center and sign in as a global administrator.
- Navigate to Identity, Applications, Enterprise applications, Consent and permissions, and then User consent settings.
- Under User consent for applications, select Allow user consent for apps from verified publishers (recommended).
- Click Save.
💡 This allows users to grant consent to apps that use OpenID Connect or OAuth 2.0 to access their own data.
Step 2 – Enable admin consent workflow (optional but recommended)
- Go to the same place in the Entra portal.
- Enable the Admin consent workflow.
- Configure who should approve requests, as well as notifications and the approval process.
💡 This allows users to submit a request to use an app, which is then reviewed by an administrator.